Care Specialized Hospital is committed to protecting your personal and medical information. This Privacy Policy explains how we collect, use and safeguard your data when you visit our hospital or use our website.
Information We Collect
We collect the following types of information when you use our services:
Personal details: Name, phone number, email address and home address
Medical information: Diagnosis, treatment history, lab results and prescriptions
Appointment details: Doctor consultations, surgery bookings and visit schedules
Technical data: Browser type, IP address and usage patterns on our website
How We Use Your Information
Your information is used for the following purposes:
Scheduling and managing doctor appointments and surgeries
Delivering diagnostic reports and treatment updates
Coordinating care between our medical and surgical teams
Sending reminders about appointments and follow-up visits
Improving our services and patient experience
Data Security
We take the security of your data seriously and implement multiple safeguards:
All data transmitted through our website is encrypted using industry-standard SSL/TLS
Access to medical records is restricted to authorized doctors and staff only
Physical patient files are stored securely within the hospital premises
Regular security reviews to protect against unauthorized access
Data Sharing
We do not sell your personal information. Your data may be shared only in these circumstances:
With your treating doctor or surgical team for care purposes
With diagnostic and laboratory partners for processing tests
With insurance providers, only with your consent, for claim processing
When required by law or regulatory health authorities
Your Rights
As a patient, you have the following rights regarding your data:
Right to access your personal and medical records
Right to correct inaccurate information
Right to request deletion of your account data, subject to legal record-keeping requirements
Right to opt out of promotional communications at any time